Site Information

 Loading... Please wait...

Think about opt out of Green / ROUTE Premium Protection?

If you think to opt-out of the Green Package Protection from Route for your order, we can not cover any damages, stolen boxes, or lost items by the carrier!

Please do not get in the Carrier insurance trap saying the box is insured (Like  Priority mail with USPS) please be aware Carrier Insurance only works if your order is not shown to be delivered. Insuring your package won't insure against non-delivery or mis-delivery by the post office or any carrier. Once they scan the package as delivered and leave it by your door or porch, they claim no responsibility and so does the insurance of the carrier!
In most cases, ROUTE costs less than $1 - please be thoughtful and opt-in for full protection!
If a parcel is scanned and delivered the carrier insurance is not covering anything.
If a parcel is lost in transit a claim for that with the carrier is only allowed 30 days after the last scan, and then it costs still time for them to accept a claim.
If an item is delivered damaged this takes a lengthy claim with the carrier before they accept their responsibilities.
We will support and help you with those claims, but with just one $ on Route you have no hassle, and reimbursement/refund or redelivery is just a couple of days away and no hassle with long claims!
If you still want to switch off the protection here is a short video that explains how to do it.

As an added benefit with no extra costs, Route will calculate the Carbon Emission for the delivery and will make your MyGermanCandy Order carbon neutral!
If you want to read more about this click here. 

Product Reviews